Get in Touch
Whether you're seeking fragrance guidance, gifting support, or partnership opportunities, our Concierge team is here to provide personalized service.
Email Our Concierge
For personalized fragrance consultations, gifting customization, bulk orders, or general inquiries.
concierge@shansillage.inResponse Time: Within 24 hours · Monday - Saturday, 10 AM - 7 PM IST
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What to Expect from Our Concierge
Personalized Service
We take time to understand your needs and preferences
Quick Response
24-hour maximum response time, often much faster
Expert Guidance
Deep knowledge of fragrances and luxury gifting
Quick Answers
Looking for common questions? Visit our FAQ page for instant answers about shipping, returns, product details, and more.